Commercial Boarding Ofqual Level 3

Commercial Boarding inc Ofqual L3 in Canine Care, Behaviour & Welfare


Our Commercial Boarder/Kennels course has two primary elements, including one optional element avalible with with Practitioner option:-

Part 1
Ofqual Level 3 Award in Canine Care, Behaviour & Welfare – Approval Number: 603/4536/6

Part 2
Animal Welfare Regulations 2018 + Commercial Boarding Guidance inc 1-2-1 Tutorial

+ Optional units (Practitioner) including…

Part 3
2 supplementary modules:-

  1. The Canine Legal Landscape & Mastering Licensing Guidance
  2. COVID-19 Safer Pet Care


This course is regulated and the qualification is officially recognised by the Governments’ Office of Qualifications and Examinations Regulation.

This Qualification meets the requirements of Defra and the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018

Many people dream of running their own commercial boarding business. Covering essential information on canine behaviour and care, this self-contained course provides you with the necessary knowledge, know-how and qualification* to make that dream a reality.

When you have completed the course and passed the assessment, you will receive a Level 3 Award in Canine Care, Behaviour and Welfare certificate from Open Course Network West Midlands.

*As of 1st October 2018, it is a Department for Environment Food & Rural Affairs (DEFRA) requirement that the licence holder or a designated manager and any staff employed to care for the animals must have competence to identify the normal behaviour of the species for which they are caring and to recognise signs of, and take appropriate measures to mitigate or prevent, pain, suffering, injury, disease or abnormal behaviour. 


Suitable and sufficient training of staff must be demonstrated to have been carried out in the following areas: 

  • Dog welfare, including recognising poor welfare and understanding the 5 welfare needs
  • Dog handling; 
  • Dog behaviour; 
  •  Cleanliness and hygiene; 
  •  Feeding and food preparation; 
  •  Disease control; 
  •  Recognition and first aid treatment of sick animals. 

Training must be a minimum of an OFQUAL regulated level 2 qualification in a relevant subject, or clear evidence of knowledge and experience. 

To qualify as meeting the ‘higher standard’, a member of staff with a relevant OFQUAL regulated Level 3 qualification must be present during the working day  

Who is this course for?

Existing or aspiring

  • Aspiring or professional commercial boarder/kennels operator or staff member

You do not need any prior knowledge or qualifications to study this qualification

Course curriculum, units, modules and what this course covers

Coming Soon

Additional Practitioner Course Units

Coming Soon

Frequently Asked Questions

Please find a list of questions and answers below. If your question is not listed, feel free to chat to us by clicking the live chat button to the bottom left of your screen.

Is this course online?


You have access to an online tutor and you get live and recorded seminars, as well as flashcards, quizzes, podcasts, a research and reading list, together with workbooks and question and answer books for each unit. 

You need access to half decent Internet and email. The course is a blend of different learning content and styles.

Some Level 3 course providers just send you a pdf workbook, a reading list and tell you to get on with it. Which is what got us going in the first place thinking we could do better than that.

I see there are different options, how does that work?

There are a choice of 2 complementary learning pathways. Each with different levels of content (and prices). You choose what works for you.

Both options give you an Ofqual Level 3 qualification, and you don’t have to do the most expensive unless you want to do so, unless the content meets your needs, and because you can afford it.

So you choose.

What do I need to tick the DEFRA box (all 3 options do that), what do I want to learn and what can I afford?

Technically you don’t have to do any more than our Basic course to get the L3 Award but when we looked at the original core syllabus we thought, OK it’s good, but surely people want to know more than that. So that’s what we set out to build on and to incorporate. Also we wanted to give ‘students’ a mix of learning media.

How long do I have to complete my course?

From two to 6 months.

We recognise that some people are in full time employment with busy family lives and preparing for a new future.

Others are very likely already dog professionals who have dog needs and customer demands to meet, before they wash off all the mud, do the household stuff, put their feet up and start thinking about studying.

We have to have a finite timeline, to keep everybody focused. But if you can complete and pass your course in 2 to 3 months, Brilliant!

Does this course meet the DEFRA Ofqual requirements thingy?


When you’re successful, the actual Ofqual Level 3 Award (and assessment) is:

Level 3 Award in Canine Care, Behaviour and Welfare

Qualification Number: 603/4536/6

The certificate, will come from the Ofqual authorised Open College Network West Midlands who are, if you like, our examining body (officially known as an Awarding Organisation).

We should stress you only get the certificate if you pass the accredited assessment(s), but if you want to check the core qualification exists, you can check it on the Ofqual list of regulated qualifications.

And the approved qualification

Do come back to us with any more questions.


Course Features


3 Units

Downloadable Marketing Materials

Completion Certificate

Commercial Boarding Ofqual Level 3 1